customer equity management

customer equity management
марк. управление клиентским капиталом (методы определения полной ценности клиентов и построения работы с клиентами с учетом увеличения этой ценности)

Customers are your company’s strategic investments. The process of acquiring and keeping strategic accounts, called ‘customer equity management’, is vital to your company’s profitability and competitive advantage.

Syn:

Англо-русский экономический словарь.

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Смотреть что такое "customer equity management" в других словарях:

  • Customer equity — is the total combined customer lifetime values of all of a company’s customers. Contents 1 Overview 2 Customer equity strategy 3 Literature 4 See also …   Wikipedia

  • Customer Lifetime Ansatz — Customer Lifetime Value (CLV) ist allgemein der Deckungsbeitrag, den ein Kunde während seines gesamten „Kundenlebens“ realisiert, diskontiert auf den heutigen Tag. Es ist eine Kennzahl aus der Betriebswirtschaft. Neben historischen Umsätzen wird… …   Deutsch Wikipedia

  • Customer Lifetime Value — (CLV) ist allgemein der Deckungsbeitrag, den ein Kunde während seines gesamten „Kundenlebens“ realisiert, diskontiert auf den heutigen Tag. Es ist eine Kennzahl aus der Betriebswirtschaft. Neben historischen Umsätzen wird auch der zukünftig… …   Deutsch Wikipedia

  • Customer lifetime value — Contents 1 Definition of Customer Lifetime Value 2 Calculation in customer retention cases 3 Uses and Advantages of CLV 4 References …   Wikipedia

  • Kellogg School of Management — Coordinates: 42°03′02″N 87°40′30″W / 42.05045°N 87.67507°W / 42.05045; 87.67507 …   Wikipedia

  • Equity Insurance Group — Infobox Company company company name = Equity Insurance Group company type = LTD foundation = 1946 location = Brentwood, Essex, England key people = Neil Utley, CEO industry = Commercial Insurance homepage for on line transactional system = [http …   Wikipedia

  • Management accounting — Accountancy Key concepts Accountant · Accounting period · Bookkeeping · Cash and accrual basis · Cash flow management · Chart of accounts  …   Wikipedia

  • Marketing management — Marketing Key concepts Product marketing · Pricing …   Wikipedia

  • Enterprise relationship management — Articleissues advert = October 2007 refimprove = October 2007 cleanup=October 2007 context=October 2007 expert=Business and EconomicsEnterprise relationship management or ERM is a business method in relationship management beyond customer… …   Wikipedia

  • Design management — is the business side of design. Design managers need to speak the language of the business and the language of design …   Wikipedia

  • Yale School of Management — The Yale School of Management (also known as Yale SOM) is the graduate business school of Yale University and is located on Hillhouse Avenue in New Haven, Connecticut, United States. The School offers M.B.A. and Ph.D. degree programs. As of… …   Wikipedia


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